Ship standards. Not tickets.
Give developers golden paths and one-click self-service. Go from triaging tickets to empowering your teammates.
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Standardize once, scale everywhere
Define what good looks like and turn standards into Scorecards. Automatically measure every component and team. Everyone sees where they stand — no spreadsheets, no debates — so you can drive org‑wide upgrades and initiatives with ease.
Golden paths developers actually want to use
With Actions, your paved road is a button, not a playbook. Provision a new service, spin up infra, open a PR template, request access, kick a pipeline—right from the portal. Developers follow the path because it’s faster than asking for help.
Stand up fast
The AI-powered software catalog assembles itself from your repos and tools. Owners, links, dashboards, dependencies, and docs appear where devs expect them. You ship value in days, then layer in depth over time.
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Do work where the info lives
Tech Docs + Docs Hub surface docs‑as‑code on every service page. No scavenger hunt. No stale wiki. Knowledge sits next to the button that uses it.
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How it works
1.
Connect
Plug in Git, CI/CD, incidents, chat, and observability. The catalog builds, services get owners, and docs attach automatically.
Outcome: a living map of your software with the real links people need.
2.
Set the paths
Publish your Scorecards then create 3–5 Actions that encode your golden path like new service scaffolding, deploy freeze/unfreeze, and PR templates.
Outcome: guardrails and paved roads that teams actually follow.
3.
Scale & measure
Run Campaigns to complete initiatives across hundreds of services (e.g., runtime bump, SLO coverage). Track maturity by team/service and highlight quick wins.
Outcome: visible progress without tickets or top‑down policing.
Customer Success
From tribal knowledge to scaled software maturity
4
engineering days saved every time a cross‑team standards or remediation campaign runs
30
minute reduction in MTTR for high‑severity incidents thanks to alert enrichment
100%
increase in services passing the GiantPanda Ready rubric within six months
50%
of all service owners onboarded in the first 90 days—without extra meetings
“All our services are in the catalog, they get updated every hour with an automated script, and our quarterly campaigns are respected and get completed. I don’t have to force teams to get in there and get their services to higher levels of maturity. They’ve simply been completing silver and gold level checks because it’s gamified.”
- Art Chaidarun, Principal Software Engineer
Frequently Asked Questions
We've got answers.
How does Service Detection work?
We set rules and criteria to determine what constitutes a “service” in your repositories. Then, once you integrate your git provider(s), we will pull everything that meets these criteria into OpsLevel, consolidating everything we find into a proposed catalog.
How does Service Creation work under the hood?
With Service Creation, Platform/SRE teams are able to define reusable templates that contain all the necessary scaffolding to set up a new service. Developer teams can then use these templates by entering in template variables to configure their service. This accelerates the pace at which developer teams can get started, while allowing platform teams to encode best practices and organizational standards into the services right from initial creation. Learn more about this in our docs.
Do developers need to install any tooling or require additional access to use Service Creation?
No, there is nothing for developers to install or maintain locally. They only need access to OpsLevel. Learn more about the benefits of Service Creation on our blog.
Is Tech Docs a solution for external, public facing documentation?
No. Tech Docs is designed strictly for internal docs. Only authenticated users of your OpsLevel instance will be able to access Tech Docs.
How are templates defined and exposed in OpsLevel?
OpsLevel admins can import any Cookiecutter template into their OpsLevel template library. Template definition happens outside of OpsLevel, before a template is imported. Learn more in our docs.
Start today
Engineering is hard work. Your developer portal doesn’t need to be.
