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"In addition to deprecating legacy tech, OpsLevel has also helped push infrastructure projects across the company. We were able to map out what services were missing, as well as get a status of each service. Using checks to track down legacy services, we were able to upgrade them to be compatible with the rest of our technology stack."

Yahel Agassi
Cloud Architect


111 Peter Street, Suite 700
Toronto, ON
M5V 2H1


General Inquiries



Toll-Free (US & Canada)
+1 (877) OPS-LEVL

Outside North America
+1 (647) 483-9025


OpsLevel is hiring for a variety of positions

What if Service Detection suggests something that I don't want in my catalog?

You will need to approve or ignore each entry we surface—you can do this individually or in bulk. If you ignore a service, it goes into an ignored state that can be revived later.

How does Service Detection work?

We set rules and criteria to determine what constitutes a “service” in your repositories. Then, once you integrate your git provider(s), we will pull everything that meets these criteria into OpsLevel, consolidating everything we find into a proposed catalog.

How is Service Detection different from Discovered Services?

Discovered Services uses a webhook in your CI pipeline to monitor what it’s being deployed to. Service Detection monitors everything in your git repo(s) to identify and entire catalog, whether or not a deploy is happening.

What is Service Detection?

Service Detection identifies all services within your git repositories and pulls them into OpsLevel as suggested catalog objects or items—making it faster and easier than ever to get started.

What is OpsLevel?

OpsLevel is an internal developer portal that gives teams self-service access to the tools and knowledge they need to move faster without sacrificing standards. Engineering leadership at some of the best companies in the world rely on OpsLevel to help them drive standardization while improving developer experience and efficiency.

What is docs-as-code?

Documentation as Code (docs-as-code) refers to the philosophy of writing documentation with the same tools as code. It also means doc writers (developers themselves or dedicated technical writers) follow the same workflows as development teams. This approach can be applied to internal and external software documentation. Learn more about docs-as-code here.

How does Service Creation work under the hood?

Today Service Creation is based on the open-source Cookiecutter project. There are other templating tools or scaffolding generators that we may support in the future. Have one we should know about? Let us know.

Do developers need to install any tooling or require additional access to use Service Creation?

No, there is nothing for developers to install or maintain locally. They only need access to OpsLevel. Learn more about the benefits of Service Creation on our blog.

Do you offer a free trial?

There are three ways to experience OpsLevel before purchasing:

Free trial: Visit the free trial page and submit your info. We'll provision an account for you to trial on your own for 14 days.

Guided pilot: You’ll have complete use of the entire OpsLevel platform and direct access to our guided support and success resources. Schedule a call to get started.

Product tours: Guided product tours that allow you to explore various parts of the product without signing up for a trial or a pilot.

My organization isn't using a docs-as-code approach. Can we still use Tech Docs?

You must be storing your internal docs in a git repo that's integrated with OpsLevel in order to use this feature. But our Checks and Campaigns can help you drive this change within your organization—your developers will thank you!

Is Tech Docs a solution for external, public facing documentation?

No. Tech Docs is designed strictly for internal docs. Only authenticated users of your OpsLevel instance will be able to access Tech Docs.

What languages or frameworks does Service Creation support?

Cookiecutter is entirely language agnostic. Templates can be defined to create new services of any kind.

How is OpsLevel priced?

We offer flexible pricing based on your unique needs and offer volume discounts. Please book a meeting to learn more.

Our internal docs already live in Confluence/Notion/Google Docs—how is Tech Docs different?

External docs solutions, or docs solutions that aren't designed for developers, tend to create silos. When information is siloed like this it often gets forgotten or goes stale.

With Tech Docs, the opposite happens. Your internal docs are centralized and live alongside all the important metadata in your service catalog, like ownership, dependencies, or Service Maturity level. Tech Docs are easily discoverable and searchable by all developers. Tech Docs are more visible to the entire organization, and so better updated and maintained.

What if I don't know how many Services I have?

During a pilot or trial phase, we can quickly (within minutes) help you identify how many services and components you have.

How are templates defined and exposed in OpsLevel?

OpsLevel admins can import any Cookiecutter template into their OpsLevel template library. Template definition happens outside of OpsLevel, before a template is imported. Learn more in our docs.

What level of support do you offer?

We provide support over email, dedicated per-customer Slack channels, and via in-app chat.

What security standards does OpsLevel follow?

OpsLevel is SOC2 Type 2 certified. More details are available on our security page.

What happens after I request a meeting?

If OpsLevel is a potential fit for your organization, we’ll book a session with someone from our team. During the meeting, we can give a quick look at the product, dive into the problems you're trying to solve, and answer any questions you might have.