Customer Success
From tribal knowledge to scaled software maturity
4
engineering days saved every time a cross‑team standards or remediation campaign runs
30
minute reduction in MTTR for high‑severity incidents thanks to alert enrichment
100%
increase in services passing the GiantPanda Ready rubric within six months
50%
of all service owners onboarded in the first 90 days—without extra meetings
By taking care of this day-to-day maintenance, OpsLevel frees up more time for our platform teams to actually support our product teams to build bigger and better Duolingo features.
- Art Chaidarun, Principal Software Engineer
