Actions Demo: Automate Developer Tasks in OpsLevel

Automate Jira Tickets in Minutes with OpsLevel Actions

Struggling with slow, error-prone ticket creation? Watch OpsLevel Customer Success Architect Toms Zacharia build a custom Self-Service Action that lets any engineer spin up a fully populated Jira issue—directly from your internal developer portal—no context-switching required.

In a few quick minutes you’ll see how to:

• Define an Action from scratch: choose trigger, inputs, and webhook
• Pull live catalog data into Jira fields (team, service, environment)
• Use conditional logic & default values to keep the form clean
• Secure the call with scoped API tokens and approvals
• Publish and surface the Action via a widget on every service page
• Track progress with asynchronous status updates and an audit trail

Outcome: developers save time, SREs keep standards tight, and every Jira ticket is created with complete, consistent metadata.

Helpful links

• Creating Your First Custom Action
• Action Templates & Examples

Ready to put operational tasks on autopilot? Watch the demo, then try it yourself—or book a live walkthrough with our team.

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