OpsLevel Logo
Product

Visibility

Catalog

Keep an automated record of truth

Integrations

Unify your entire tech stack

AI Engine

Restoring knowledge & generating insight

Standards

Scorecards

Measure and improve software health

Campaigns

Action on cross-cutting initiatives with ease

Checks

Get actionable insights

Developer Autonomy

Service Templates

Spin up new services within guardrails

Self-service Actions

Empower devs to do more on their own

Knowledge Center

Tap into API & Tech Docs in one single place

Featured Resource

March Product Updates
March Product Updates
Read more
Use Cases

Use cases

Improve Standards

Set and rollout best practices for your software

Drive Ownership

Build accountability and clarity into your catalog

Developer Experience

Free up your team to focus on high-impact work

Featured Resource

The Ultimate Guide to Microservices Versioning Best Practices
The Ultimate Guide to Microservices Versioning Best Practices
Read more
Customers
Our customers

We support leading engineering teams to deliver high-quality software, faster.

More customers
Hudl
Hudl goes from Rookie to MVP with OpsLevel
Read more
Hudl
Keller Williams
Keller Williams’ software catalog becomes a vital source of truth
Read more
Keller Williams
Duolingo
How Duolingo automates service creation and maintenance to tackle more impactful infra work
Read more
Duolingo
Resources
Our resources

Explore our library of helpful resources and learn what your team can do with OpsLevel.

All resources

Resource types

Blog

Resources, tips, and the latest in engineering insights

Guide

Practical resources to roll out new programs and features

Demo

Videos of our product and features

Events

Live and on-demand conversations

Interactive Demo

See OpsLevel in action

Pricing

Flexible and designed for your unique needs

Docs
Log In
Book a demo
Log In
Book a demo
No items found.
Share this
Table of contents
 link
 
Resources
Blog

How an internal developer portal can anchor your team through a re-org

Insights
Visibility
Tooling
Developer
Engineering leadership
Catalog
How an internal developer portal can anchor your team through a re-org
OpsLevel
|
April 14, 2023

In the past two years, thousands of employees have been laid off, with hundreds of tech startups and juggernauts alike in the throes of downsizing and reorgs. In response to the economic downturn, one enterprise OpsLevel customer that operates a digital freight network realized that they could rely on their internal developer portal (IDP) to reprioritize and simplify, while offering leadership an idea of resources and capacity for better decision-making. As they continue to navigate the rough waters, OpsLevel has been a critical anchor for their team, so we sat down with an engineering manager of infrastructure to understand how.

First, can you give us a brief overview of your team and its responsibilities?

“As an engineering manager in the infrastructure org, my team is responsible for building internal products for engineers at the company, who then build for our customers. We drive consistency and best practices across the entire engineering org, so UX/UI engineers can stick to the standards even if they don’t exactly know what they are.”

“Originally we started using OpsLevel to work towards service maturity, track microservices, and improve developer experience, but today it’s proving to be critical in keeping us organized and prioritized in the face of some unfortunate lay-offs and reorgs we’ve done.”

How has the recent economic downturn impacted your engineering teams?

“First and foremost is the size. Some teams have shifted around, while others have been eliminated entirely. Previously we had about 200 engineers, but are sitting with much fewer today. The challenge is that we’re covering the same surface area as before, but with less personnel.”

“Leadership encouraged us to really suss out what we could eliminate, simplify, and reprioritize to cut costs and keep everybody focused on top business-critical priorities in the face of so much change. OpsLevel is something that has helped us keep it all organized in the shuffle, especially because we were already using it as a foundation for daily work long before the economy took a turn for the worse. Right away, OpsLevel helped us to a deep dive to figure out ‘hey, what systems do we own today, do they provide value, and can they be consolidated or deleted?’”

How does OpsLevel help keep your engineering teams organized in the face of constant changes?

“OpsLevel makes it much easier to capture and codify that knowledge, and shift ownership around without adding a bunch of manual work. So as engineers start interacting with a repo or service they don’t own, that is maybe new for them, they can easily get a review or search for details about who to contact with any issues. Without something like OpsLevel, you just end up looking at a bunch of outdated documentation, or pinging people in Slack before you reach a dead end.”

How else has OpsLevel helped you adjust during a re-org?

“There are a few ways we’ve really leaned into OpsLevel at this time beyond ownership, like driving awareness for team priorities by way of adding certain key checks to drive simplification and best practices, while removing others that are no longer a top priority.”

“As a manager, I think the burndown charts are awesome so I can take them to leadership to show them how fast/slow progress is coming along in certain initiatives and campaigns. I can also use them to make data-driven decisions about where we need to add or remove resources based on where we’re at.”

“Broadly, it’s been wonderful working with OpsLevel so far. We notice a tangible difference with respect to the developer experience, which is really important in this time when we want every employee to feel engaged and valuable. I only see us using it more as time goes on.”

‍

Want to learn more about how OpsLevel can help your team consolidate legacy knowledge and reprioritize engineering initiatives? Start a free trial, or connect with our team. 

More resources

March Product Updates
Blog
March Product Updates

Some of the big releases from the month of March.

Read more
How Generative AI Is Changing Software Development: Key Insights from the DORA Report
Blog
How Generative AI Is Changing Software Development: Key Insights from the DORA Report

Discover the key findings from the 2024 DORA Report on Generative AI in Software Development. Learn how OpsLevel’s AI-powered tools enhance productivity, improve code quality, and simplify documentation, while helping developers avoid common pitfalls of AI adoption.

Read more
Introducing OpsLevel AI: Finding Your Lost Engineering Knowledge
Blog
Introducing OpsLevel AI: Finding Your Lost Engineering Knowledge

Read more
Product
Software catalogMaturityIntegrationsSelf-serviceKnowledge CenterBook a meeting
Company
About usCareersContact usCustomersPartnersSecurity
Resources
DocsEventsBlogPricingDemoGuide to Internal Developer PortalsGuide to Production Readiness
Comparisons
OpsLevel vs BackstageOpsLevel vs CortexOpsLevel vs Atlassian CompassOpsLevel vs Port
Subscribe
Join our newsletter to stay up to date on features and releases.
By subscribing you agree to with our Privacy Policy and provide consent to receive updates from our company.
SOC 2AICPA SOC
© 2024 J/K Labs Inc. All rights reserved.
Terms of Use
Privacy Policy
Responsible Disclosure
By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Data Processing Agreement for more information.
Okay!